GTC

DATA PROTECTION

General Terms and Conditions (AGB)

Y.AVENA Wellbeing Consulting by Karolin Werminghoff
Status: June 2025

1. scope of application

These GTC apply to all services provided by Y.AVENA Wellbeing Consulting by Karolin Werminghoff in the field of nutritional counseling and yoga coaching to private clients residing in Switzerland. Deviating regulations are only valid if they have been agreed in writing.

2. benefits

2.1 Nutritional advice:

  • Individual advice on nutrition, lifestyle, digestion and well-being.

  • Preparation of nutritional recommendations tailored to the individual and support in everyday life.

2.2 Yoga Coaching:

  • Individual or group coaching (online or on-site).

  • Contents: Physical exercises (asanas), breathing techniques (pranayama), meditation and mindfulness.

Note: These services are not medical therapy and do not replace medical or psychotherapeutic treatment.

3. conclusion of contract

A contract is concluded by verbal or written registration and our confirmation - also via online booking. By making a booking, thecustomerconfirms that they have read and accepted these GTC.

4. prices & payment

  • The applicable prices are listed on the website or in individual offers from Y.AVENA Wellbeing Consulting.

  • Payment is made in advance (e.g. credit card, bank transfer) or by arrangement.

  • Services not paid for on time may incur reminder fees (CHF 20 per reminder).

5. appointment cancellation & no-show

  • Agreed coaching appointments can be canceled free of charge up to 48 hours before the appointment.

  • Individual provisions apply to events and workshops. Due to the planning effort involved, these are subject to longer notice periods or allow a replacement to be provided, but are not refundable.

  • The full amount will be charged in the event of cancellation at short notice or no-show.

  • In the event of a delay, the duration of the session will be shortened accordingly, without a price reduction.

6. termination of subscriptions

  • Subscriptions have an unlimited term and are automatically extended by one month at a time unless they are canceled.

  • Customers can cancel their subscription independently at any time in their customer account or request a cancellation by e-mail to hello@yavena.ch.

  • Termination takes effect at the end of the current billing month. Payments already made will not be refunded.

  • No further debits will be made after the termination takes effect.

7. disclaimer

  • Participation in consultations and coaching sessions is at your own risk.

  • Y.AVENA Wellbeing Consulting is not liable for health, physical or psychological damage caused by improper implementation of recommendations.

  • Liability for consequential damages is excluded to the extent permitted by law.

8. data protection

  • All customer data is treated as strictly confidential.

  • It will only be passed on to third parties with express consent or if required by law.

  • The data is used exclusively for contract processing and support.

9. copyright

All materials (texts, plans, exercises, PDFs, videos, etc.) are the intellectual property of Y.AVENA Wellbeing Consulting and may not be reproduced or passed on without written permission.

10. health & duty to cooperate

  • Customers undertake to inform us in advance of any relevant health restrictions (e.g. chronic illnesses, pregnancy, intolerances).

  • In case of uncertainty, prior clarification by medical specialists is recommended.

11. changes & place of jurisdiction

  • These GTC are subject to change. The current version on the website or in the consultancy agreement shall apply in each case.

  • The place of performance and jurisdiction is the registered office of Y.AVENA Wellbeing Consulting by Karolin Werminghoff.

  • Swiss law applies exclusively.

Contact:
Y.AVENA Wellbeing Consulting by Karolin Werminghoff
Im Schönbühl 4, 8700 Küsnacht
www.yavena.ch / hello@yavena.ch

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