PRIVACY POlICY
Privacy Policy
Last updated: July 2026
Y.AVENA – Wellbeing Consulting by Karolin Werminghoff ("Y.AVENA", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us or use our services.
Our data processing is carried out in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
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1. Data Controller
Y.AVENA – Wellbeing Consulting by Karolin Werminghoff
Im Schönbühl 4
8700 Küsnacht
Switzerland
Email: [hello@yavena.ch](mailto:hello@yavena.ch)
Website: [www.yavena.ch](http://www.yavena.ch)
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2. Personal Information We Collect
Depending on how you interact with us, we may collect the following information:
* Name
* Email address
* Telephone number
* Postal address
* Company name (where applicable)
* Payment information (processed securely through our payment providers)
* Communication history
* Appointment and booking information
* Information you voluntarily provide through contact forms, consultations or programme applications
* Technical information such as IP address, browser type, device information and website usage data
We only collect personal information that is necessary for providing our services or improving your experience.
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3. How We Use Your Information
We process your personal data to:
* provide coaching, consulting and wellbeing services;
* process bookings and payments;
* communicate with you regarding enquiries and appointments;
* deliver newsletters and updates if you have subscribed;
* improve our website and services;
* comply with legal obligations;
* protect our legitimate business interests.
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4. Legal Basis for Processing
Where applicable, we process personal data based on one or more of the following legal grounds:
* your consent;
* the performance of a contract or pre-contractual measures;
* compliance with legal obligations;
* our legitimate interests, provided these do not override your rights and freedoms.
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5. Newsletter
If you subscribe to our newsletter, we use your email address to send occasional updates, wellbeing inspiration, event invitations and information about our services.
You may unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.
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6. Payments
Payments may be processed through trusted third-party payment providers, including Stripe and PayPal.
Y.AVENA does not store your complete payment card details.
Please refer to the respective privacy policies of these providers for further information regarding their processing of personal data.
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7. Bookings
Where online appointment scheduling is available, bookings may be processed through Squarespace Scheduling (Acuity Scheduling).
When using this service, personal information necessary for booking appointments may be collected and processed.
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8. Website Hosting
Our website is hosted by Squarespace.
When you visit our website, Squarespace automatically processes certain technical information required to securely operate the website, including server logs, IP addresses and browser information.
For further information, please refer to Squarespace's Privacy Policy.
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9. Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.
We use Google Analytics 4 to analyse website traffic and improve our services.
Google Analytics may collect information such as:
* pages visited;
* approximate location;
* device information;
* browser type;
* session duration;
* interactions with our website.
Where legally required, analytics cookies are only activated after your consent.
You may disable cookies through your browser settings at any time.
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10. Sharing of Personal Data
We do not sell your personal information.
Personal data is only shared where necessary with trusted service providers assisting us in operating our business, including:
* Squarespace
* Google Analytics
* Stripe
* PayPal
* Squarespace Scheduling (if used)
These providers process personal information only as required for the services they provide.
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11. International Data Transfers
Some of our service providers may process personal data outside Switzerland.
Where this occurs, appropriate safeguards are implemented in accordance with applicable Swiss and European data protection laws.
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12. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal obligations.
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13. Your Rights
Subject to applicable law, you may have the right to:
* request access to your personal data;
* request correction of inaccurate information;
* request deletion of your personal data;
* restrict certain processing activities;
* object to certain types of processing;
* withdraw your consent where processing is based on consent;
* request a copy of your personal data where legally applicable.
Requests may be submitted to:
[hello@yavena.ch](mailto:hello@yavena.ch)
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14. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
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15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this website together with the effective date.
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16. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Y.AVENA – Wellbeing Consulting by Karolin Werminghoff
Im Schönbühl 4
8700 Küsnacht
Switzerland